FAQ

Are all of your products from Spain?

Yes. All of our food, home and décor articles, drinks and lifestyle items are proudly made in and imported from Spain. They are carefully curated with a high regard and consideration for quality, sustainability, health and customer convenience.

Do prices include shipping costs?

No. Calculated shipping rates will be shown to you at checkout.

How are products shipped?

Special care is taken to ensure your products are delivered in optimal conditions. Food products are shipped according to their storage conditions. Perishable items (meat, fish, etc.), in particular, are shipped cold, in re-usable packaging, with ice packs, at the peak of their freshness.

When will my order arrive?

Your order will be shipped within 1-2 days of receiving your order. Delivery takes an average of 2-5 days depending on your location. A tracking code will be provided to you via email at the time of shipping.

What if I refer a customer?

We are happy to offer a referral program. Refer any customer by having them provide your name at checkout, and you both will receive 10% off your next order.